Globe supports use of ICT to connect with patients

January 16,2017 - 09:17 PM

From left: Globe Business Director for Marketing Services Nikka Abes, Healthcare Information Management Association of the Philippines Chairman Jeff Williams, Innovation Project Lead Monchito Ibrahim, and Healthcare Information Management Association of the Philippines President Beng Coronel. (Contributed Photo)

From left: Globe Business Director for Marketing Services Nikka Abes, Healthcare Information Management Association of the Philippines Chairman Jeff Williams, Innovation Project Lead Monchito Ibrahim, and Healthcare Information Management Association of the Philippines President Beng Coronel. (Contributed Photo)

The Department of Health (DOH) acknowledges that there is a clear disparity between the quality of service received by those who can afford medical aid and those who cannot.

In its Philippine Health agenda, the DOH unveiled its Sustainable Development Goals (SDGs) for years 2016 to 2022.

These include financial protection and lower healthcare costs, quality medical services both in private and public infrastructures, and a responsive health system.

One of DOH’s many initiatives to achieve its SDGs is an eHealth Strategic Framework, which aims to integrate Information and Communication Technologies (ICT) with healthcare.

This allows medical facilities to streamline information systems, make use of electronic medical records, process online submission and receipt of clinical results, automate operations and business processes, and create fast access to data and research for healthcare workers. For instance, Telemedicine—the use of ICT to connect with patients for immediate treatment—is quickly gaining popularity, especially in the Philippines where many areas are still in great need of accessible healthcare.

The DOH’s sustainable development goals got the support of Globe through a partnership with Salud Interactiva. Globe is offering KonsultaMD to both prepaid and postpaid subscribers.

The service provides Filipinos access to licensed Filipino doctors. With 24/7 available phone consultation, patients can receive medical assessment for general healthcare inquiries, which lessens the instance of self-medication that could lead to more severe problems.

“Our company’s core purpose is to create wonderful experiences for people. Good health contributes to a better quality of life – and we strongly believe that Filipinos deserve both,” mentioned Mike Frausing, Globe Senior Advisor for Enterprise and IT Enabled Services Group.

Aside from KonsultaMD, Globe has also partnered with ACCESS Health to give maternal and child care services.

In addition to this, the company has made efforts to supply individuals with HIV awareness, counseling referrals, testing, and treatment programs with the help of the Philippines National Aids Council.

Another is Globe Telecom’s HopeLine which is a 24/7 suicide prevention and emotional crisis line wherein customers can call 804-HOPE (4673) or dial 2919 for free.

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TAGS: Department of Health

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