Despite AI’s challenges, BPO group sees industry’s growth

Jose Santino S. Bunachita 05/29/2018

AMID the emergence of new technology like artificial intelligence (AI) and robotics, the Contact Center Association of the Philippines (CCAP) remain optimistic with the industry’s growth. In an interview yesterday, CCAP President Jojo Uligan said contact center…

Gov’t uses AI to address AI threat, save BPO jobs

Inquirer.net 05/24/2018

Artificial intelligence (AI) battling artificial intelligence may sound like a science-fiction movie, but for the Philippine government, it is a way to save thousands of Filipinos from being jobless. It is known that several information technology and…

Firms urged to invest in upscaling workforce

Jose Santino S. Bunachita 04/17/2018

IT, BPM sector and the AI phenomenon With the need to integrate artificial intelligence (AI) becoming more apparent, industry experts in Cebu continue to call on companies to invest in upscaling their workforce. At the same time,…

Embracing AI in business is urgent, says exec

Jose Santino S. Bunachita 02/07/2018

There is now an urgent need for businesses and organizations in Cebu to employ more intelligent technologies in their operations, an official in the industry said. Lito Tayag, country managing director of Accenture Philippines, said Cebu is…

AI: Boon to business, bane to low-skilled workers

Victor Anthony V. Silva 02/15/2017

As artificial intelligence (AI) moves to the forefront of business operations in the Philippines, the workforce needs to learn more complex skills to cushion the risk of losing jobs to automation. JP Palpallatoc, Accenture Philippines digital lead,…

Expect virtual reality, artificial intelligence from Google

05/19/2016

SAN Francisco — Google is expected to dive deeper into virtual reality and artificial intelligence Wednesday during an annual conference that serves as a launching pad for its latest products and innovations. Although Google keeps its plans…

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