A 21-UNIT minor course has been created to help address the job-skill mismatch in the Information Communications Technology sector.
“Now you can graduate with a degree in Bachelor of Science in Computer Science Minor in Service Management. So you [the student] possesses not only the the technical capacities of a computer science graduate but also have the minor credits in terms of the soft skills that we need for our own industry,” said Jose Mari Mercado, president of the Information Technology-Business Proces Associtation of the Philippines (IBPAP) during yesterday’s Information Communications Technology/Business Process Management Forum at the Marco Polo Plaza Cebu.
Currently there are 17 schools which offer the course.
“Cebuanos contributed about 100 thousand people to the industry,” said Mercado.
Despite this, there’s still a middle manager talent supply gap, and so the academe and the IBPAP worked together to develop the service management course, Mercado said.
He said that they are training at least 685 teachers to teach the course this year.
“Yes we will teach the teachers, as they will be the one to train the students as a multiplier effect,” Mercado said. /SU Intern DM Lorena V. Narciso