ELECTRONIC commerce firm Lazada Philippines has been sued for allegedly selling and/or facilitating the sale of fake Etude House products on its website.
Rosa Fiore House Corp., the exclusive distributor of Etude House of Korea products in the Philippines, said it has filed criminal charges against corporate officers of lazada.com.ph for violations of Sections 155, 168 and 169 of the Intellectual Property Code before the Makati City Prosecutor.
“We have not consented to any sale of such products by Lazada.com.ph and and is not in any way connected with the website and therefore cannot guarantee the authenticity and/or genuineness of the product sold by the said website,” the company posted on the Etude House Philippines page on Facebook.
As of yesterday, a search of Etude products on lazada.com.ph yielded two results: Etude Moistfull Collagen Skin Facial Freshener and Etude Precious Mineral BB Compact. Both are being offered at a 20-percent discount.
Lazada has just opened a distribution hub in Cebu, its second in the Philippines, to expedite delivery of its products and cope with the growth in the online shopping business.
The company guarantees buyer protection on its website and allows buyers to return items within two weeks.
“All purchases on Lazada are guaranteed to be genuine, new and free from defect… We are committed to ensure that you shop with confidence on Lazada. All sellers listed on Lazada have passed a thorough selection process in order to guarantee you a high quality shopping experience,” the Lazada website states.