An executive of Lazada Cebu tours the media on its newly opened Lazada Cebu hub in Maguikay, Mandaue City.
THE Philippine unit of electronic commerce company Lazada has removed Etude House of Korea products from its website.
A search for Etude products on lazada.com.ph yesterday yielded negative results.
The products were removed after exclusive Etude distributor Rosa Fiore House Corp. filed criminal charges against Lazada for selling fake Etude products in violation of the Intellectual Property Code.
In a statement, Lazada Philippines said it has conducted thorough investigation of the merchant and the products being sold.
“In the event of exceptional cases of suspicious products being sold on our platform, we take decisive action, including investigating the merchants and removing the products from our site,” the company said in a statement sent to Cebu Daily News.
The company said its sellers are required to be compliant with local laws and regulation. The company also requires the merchants to constantly asses their compliance with the law.
“Lazada has a zero-tolerance policy towards non-compliant sellers,” it added.
The company, however, declined to comment on the case filed by Rosa Fiore.