Airport security and safety units are on heightened alert to ensure safe and orderly Holy Week travels. /CDN file photo
CEBU CITY, Philippines—The Mactan Cebu International Airport (MCIA) has placed all its security and safety units on heightened alert status starting today and until April 22 in anticipation of the influx of arriving and departing Holy Week passengers.
Lawyer Steve Dicdican, general manager and chief executive officer of the Mactan Cebu International Airport Authority (MCIAA), said the heightened alert status would ensure the airport would have sufficient personnel to man its security and safety services 24-hours a day.
“This will also guarantee immediate response for any untoward incident within the airport during the Holy Week,” Dicdican said in statement.
For its part, the GMR Megawide Cebu Airport Corporation (GMCAC), the private operator managing the airport, will coordinate closely with MCIAA for the implementation of “Oplan Biyaheng Ayos” to ensure smooth operations during the period.
“We are working closely with MCIAA and all airport stakeholders to ensure a safe, secure, and comfortable travel experience for the passengers during and after the Lenten Season,” said GMCAC Chief Executive Advisor Andrew Harrison.
Under this plan, MCIA will have passenger help desks located at prominent areas to immediately assist passengers. GMCAC customer service executives, airport medical staff, MCIAA public relations representatives, MCIAA Airport Police Division security personnel and representatives of the Department of Tourism are assigned to the help desk.
GMCAC would also continue to monitor closely the facilities and passenger-related amenities to maintain security and comfort inside the passenger terminals.
Also, it would work closely with MCIAA, airport authorities and transport partners to provide passengers easy access to public transportation.
In case of a shortage of airport taxi services and rental vehicle services, MCIAA would field buses or coasters to serve the riding public.
Passengers are encouraged to confirm their flight details with their airlines before going to the airport. For concerns and inquiries, passengers may call MCIA hotline number (032) 494-7000 or emailcustomerservice@gmcac.ph./dcb