Heartbreaking post: Food-delivery service driver waited up for 1 hour to ‘no-show’ customer

Raul Constantine L. Tabanao 07/12/2019

CEBU CITY, Philippines — A Facebook post of a Cebuano food-delivery service driver being stood up is getting sympathy from netizens. Facebook user Julie Ann Pantallano from Toledo City posted photos and a 9-second video on her timeline…

Cebu Pacific eyes customer care with new command center

Cris Evert Lato-Ruffolo 08/07/2018

PASAY CITY — Low-cost carrier, Cebu Pacific Air Inc. (CEB), intensified its commitment to put customers’ concerns as its main priority with the presence of its multi-million-peso command center located in the company headquarters. This is the…

Toyota Mabolo to put a premium on ‘customer delight’

Brian Judilla Ochoa, Paolo Gabriel Demillo 10/09/2017

THE NEWLY opened Toyota Mabolo Cebu, Inc. vowed to give its customers a one-of-a-kind experience with its unique dealership setup. The new Toyota dealership located along Pope John Paul II Avenue, Mabolo, Cebu City, is part of…

MAO BA?

Editorial 03/09/2017

  EDIBLE PAPER WHILE eating at a fast-food restaurant, a female diner overheard two friends talking about the piece of paper placed under a “siopao” or Chinese meat bun. One of them asked the other why she…

MAO BA?

Editorial 01/06/2017

YOUNG GENTLEMAN A male student waited for his turn at the counter of a fast-food chain. Since another counter opened to accommodate other customers, this male student asked the female customer behind him to go first and…

100-seat lechon resto opens to serve surge in demand

Victor Anthony V. Silva 12/12/2016

RECOGNIZING the increasing demand for lechon and event bookings at their Mactan and Mabolo branches, Rico’s Lechon opened its third and largest restaurant in Cebu on Monday, Dec. 12. Enrico “Rico” Dionson, founder and chief executive officer…

Government oversight

Editorial 12/04/2016

We only hope that Congress immediately gets cracking and resolve the question of how to regulate the transport network companies (TNC) following the recent suspension of their operations by the Land Transportation Franchising and Regulatory Board (LTFRB).…

PhilHealth tops client satisfaction; LTO fails

Aileen Garcia-Yap 05/28/2015

Who’s doing a good job in frontline public service? The  Philippine Health Insurance Corp. (PhilHealth) offices topped last year’s anti-red tape survey. Four service offices of the Land Transportation Office (LTO) failed.  The LTO offices, however, have…

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