LTFRB orders Grab to pay P10M for overcharging customers
THE Land Transportation Franchise and Regulatory Board (LTFRB) has ordered Grab Philippines to pay a penalty of P10 million for overcharging its customers.
A statement from the LTFRB said Grab should also reimburse its passengers for the P2-per-minute travel charge through rebates.
Grab, however, has refuted allegations of overcharging even in past statements.
Last April, Grab has suspended collecting the P2-per-minute charge. It maintained, however, that this would “cause grave or irreparable damage” to drivers and operators in its platform.
But in May, the ride-hailing service asked the LTFRB to allow it to collect the P2 travel charge again, saying that its suspension has adversely affected its partners.
Disclaimer: The comments uploaded on this site do not necessarily represent or reflect the views of management and owner of Cebudailynews. We reserve the right to exclude comments that we deem to be inconsistent with our editorial standards.
