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CEBU CITY, Philippines — The Cebu City Information Technology-Business Process Management Organization (IT-BPMO) said the incident of alleged “subhuman treatment” of workers of a BPO company in Cebu City is an isolated case. “I would like to…
CEBU CITY — While Cebu’s information technology and business process management (BPM) sector continue to be the main economic driver in Cebu, there is a need to equip the present and future workforce with the needed skills…
CEBU CITY, Philippines–With only a few years left before call center disruption occurs, Cebu and the rest of the Philippines need to develop the creative sector as a protection against this occurrence. Chris John Fuusner, director of…
CEBU CITY—The moratorium on the approval of economic zone applications in Metro Manila could dampen new investments in the business process outsourcing (BPO) industry. This was the assessment of the officials of the Contact Center Association of…
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