In a move that signals a major shift toward data-driven industrial operations, OmniSystems Solutions Inc. has formally sealed a strategic partnership with F.A.G. Engineering Group. The signing ceremony, held on February 7, 2026, at Fairfield by Marriott,…
Cebu’s rise as one of the Philippines’ strongest business process outsourcing (BPO) hubs did not happen by accident. The province’s blend of talent, modern infrastructure, and reputation for reliable service has long made it the outsourcing capital…
CEBU CITY, Philippines — Demanding fair treatment and improved working conditions, business process outsourcing (BPO) workers joined a mass protest in downtown Cebu on Sunday, November 30. The BPO Industry Employees’ Network (BIEN) Cebu participated in the…
Over the past decade, Cebu has rapidly grown into one of the Philippines’ most dynamic business and innovation hubs, with KMC Solutions, the country’s largest provider of flexible office spaces, playing a pivotal role in this transformation. …
The Cebu IT-BPM Organization (CIB.O) successfully kicked off the second season of the CIB.O Volleyball League 2025: All IT-BPM Conference at Southwestern University Coliseum last February 1, 2025, bringing together 35 teams from 24 IT-BPM companies for…
CEBU CITY, Philippines — The Cebu City Information Technology-Business Process Management Organization (IT-BPMO) said the incident of alleged “subhuman treatment” of workers of a BPO company in Cebu City is an isolated case. “I would like to…
CEBU CITY — While Cebu’s information technology and business process management (BPM) sector continue to be the main economic driver in Cebu, there is a need to equip the present and future workforce with the needed skills…
CEBU CITY, Philippines–With only a few years left before call center disruption occurs, Cebu and the rest of the Philippines need to develop the creative sector as a protection against this occurrence. Chris John Fuusner, director of…
CEBU CITY—The moratorium on the approval of economic zone applications in Metro Manila could dampen new investments in the business process outsourcing (BPO) industry. This was the assessment of the officials of the Contact Center Association of…
