No BPO has left the country, says trade dep’t

10/24/2016

NO BUSINESS processing outsourcing (BPO) company has left the country following President Rodrigo Duterte’s declaration that the Philippines would “separate” from the United States, an official of the Department of Trade and Industry (DTI) said on Monday.…

SWU-Phinma owner eyes P2-B call center-dorm building

Victor Anthony V. Silva 10/05/2016

Call center companies near the school campus with students working as part-time agents will become a reality when plans to construct a mid-rise call center-dormitory building near the Southwestern University-Phinma (SWU-Phinma) campus will push through. The P2-billion…

About that neighborhood watch

08/19/2016

Cebu City Mayor Tomas Osmeña may be accused by his fiercest critics of being arrogant, petty and vindictive but he sure won’t be blamed for lacking in practical ideas and solutions to the city’s most common problems.…

Call Center agents refurbish school

06/08/2016

Thirty-one employees of Executive Boutique Ph Inc. (EB) volunteered their time in this year’s Brigada Eskwela, an annual initiative that brings together teachers, students, parents, and community members to help public schools prepare for the onset of…

Run pushes for healthy lifestyle for BPO agents

Glendale G. Rosal 05/18/2016

HOPING to improve the lifestyle of those working in the BPO industry, a band of runners have decided to stage a running event dubbed “Aux Run 2016” set on June 5 starting at the Sumilon Road of…

INFANT RESCUED

Apple Ta-as 01/06/2016

Police arrest  call center agent and her boyfriend for bizarre kidnapping Police last night rescued a newborn infant who was snatched from the Vicente Memorial Medical Center less than 36 hours earlier. An informant’s tip led to…

American charged for operating business without permit

Ador Vincent S. Mayol 10/14/2015

AN American tourist was charged yesterday at the Cebu City Prosecutor’s Office for operating a call center in Cebu City without a permit. Jason Jeremiah Gentry was charged with violating Presidential Decree 442 or the Labor Code…

Japanese nationals to be charged Monday

Ador Vincent S. Mayol 09/13/2015

CALL CENTER RAID CHARGES will be filed tomorrow against the Japanese nationals who were arrested on Friday for allegedly working without an employment permit for non-resident aliens. Lawyer Augusto Isidoro, assistant director of the National Bureau of…

Threatened by cab driver

Jhunnex Napallacan, Michelle Joy L. Padayhag 03/11/2015

A call center agent and his wife got the scare of their lives when a taxi driver flashed a knife at them and shouted curses when they asked for a P10 rebate because of lower flag down…

Call center employees urged to form unions

09/10/2014

To protect their welfare as workers  and to take advantage of the full benefits of their labor, the Trade Union Congress of the Philippines (TUCP) has urged young professionals particularly workers in the information technology sector to…

I.T. Park suicide an eye-opener for managers on importance of mental healthcare

Apple Ta-as 08/18/2014

Work-related health problems such as sleep disorder and fatigue which afflict nearly half of workers in the business process outsourcing (BPO) industry increase the risk of depression, a Cebu-based mental health expert warned yesterday. Dr Glenda Basubas,…

Call center agent leaps to his death

Aileen Garcia-Yap, Apple Ta-as, Bjorn Abraham Tabanera, Chito O. Aragon 08/17/2014

A broken heart may have driven  a 25-year-old call center agent to end his life by  jumping off a building  past midnight at the Cebu I.T. Park in Cebu City. Ernie Gulle Antigua Jr. described his personal…

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