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CEBU CITY, Philippines — Cebu remains a top destination of firms in the business process outsourcing (BPO) industry that want to explore or expand outside Metro Manila. In its latest Market Intelligence Report, real estate service provider…
CEBU CITY, Philippines — Is hybrid the best type of work setup in the Information Technology Business Process Management (IT/BPM). This is one of the key issues that the Cebu IT-BPM Organization (CIB.O) will be tackling during…
You’re not helping me at all. Are you a new employee?” This was what a customer, during my first day as a call center agent, asked when I was slow in helping her resolve a technical error…
CEBU CITY, Philippines — The Cebu City Emergency Operations Center or EOC is recommending to Mayor Michael Rama a new set of guidelines for Business Process Outsourcing (BPO) for their return to work-on-site set-up. The BPOs are…
MANILA, Philippines — While refusing to work on-site is not a ground for termination, workers in business process outsourcing (BPO) companies may still be fired from their jobs “in the long run” for insubordination, an official of…
CEBU CITY, Philippines — The Cebu Chamber of Commerce and Industries (CCCI) supports the call of the Business Process Outsourcing (BPO) to extend the work-from-home (WFH) setup at least until September 1, 2022. Former CCCI president,…
MANILA, Philippines — Rejecting the plea of business process outsourcing (BPO) companies to extend the work-from-home arrangements for their employees is “too inconsiderate and cruel,” senatorial candidate and former Makati Rep. Monsour Del Rosario said. Del Rosario,…
Business process outsourcing (BPO) firms abroad, including those in India, will likely continue to have many of their employees working from home even after the pandemic, a future that will require the Philippines to reimagine its policies…
CEBU CITY, Philippines— Age is indeed just a number. This was proven by 73-year-old Rotello Escanilla, who went viral lately after being photographed while applying for a BPO (business process outsourcing) job in Bogo City, Cebu last Saturday, January 29, 2022.…
Fusion BPO Services is furthering its commitment to protecting its employees’ health, safety, and well-being by removing obstacles for its employees to access the COVID-19 vaccine if they so choose. Today, the company unveiled its plan to…
MANILA, Philippines — Frontline employees of the business processing outsourcing (BPO) industry and the Commission on Elections (Comelec) are now included in the A4 priority group of the government’s COVID-19 vaccination program, Malacañang said Friday. Presidential spokesperson…
CEBU CITY, Philippines — The Cebu business sector is willing to police themselves in order to help reduce the Coronavirus Disease 2019 (COVID-19) cases in the city. This they promised during the Cebu Citizens’ Initiative forum on…
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