Cebu Pacific, global airlines hit by Microsoft outage

Meg J. Adonis 07/19/2024

MANILA, Philippines – The global outage of technology giant Microsoft has affected the system of budget carrier Cebu Pacific, the airline confirmed in a statement on Friday. Cebu Pacific said it was experiencing “technical issues, reportedly related…

Cebu Pacific sorry for ‘disruptions’, vows to resolve ‘challenges’

Maila Ager 06/21/2023

MANILA, Philippines — Budget carrier Cebu Pacific is apologizing to passengers affected by  “disruptions” of their flights attributing these “primarily” to fleet availability issues. At a joint hearing in the Senate on Wednesday, Cebu Pacific, through its…

Domestic flights of Cebu Pacific Air and Cebgo back to MCIA Terminal 1

Wenilyn B. Sabalo 05/19/2022

CEBU CITY, Philippines — The domestic flights of Cebu Pacific Air and Cebgo will transfer back to Terminal 1 (T1) of the Mactan Cebu International Airport beginning June 16, 2022. This was announced by GMR-Megawide Cebu Airport…

Cebu Pacific requires preboarding antigen tests for HK-bound passengers

Miguel Camus 09/18/2021

Cebu Pacific, the country’s largest budget carrier, is now requiring passengers bound for Hong Kong to take an antigen test inside the airport before flying in a bid to strengthen screening efforts against COVID-19. This comes on…

Cebu Pacific announces flight cancellations from August 21 to 31

Catherine Gonzales 08/22/2021

MANILA, Philippines — Cebu Pacific has announced the cancellations of some of its domestic flights from August 21 to 31 amid the enforcement of the modified enhanced community quarantine in Metro Manila. In an advisory, Cebu Pacific…

CebuPac paid P7.7B for 1M refund requests

Miguel R. Camus 08/07/2021

Cebu Pacific (CebuPac) paid P7.7 billion to settle nearly 1 million refund requests since the COVID-19 pandemic arrived last year and triggered massive flight cancellations. In a statement on Friday, the budget carrier said the settlement cleared…

Cebu Pacific refunds P2.7B for cancelled flights due to COVID-19 pandemic

Cathrine Gonzales 11/06/2020

  MANILA, Philippines — Cebu Pacific announced that it has already refunded a total of P2.7 billion for cancelled flights triggered by the coronavirus disease 2019 (COVID-19) pandemic, and apologized to affected passengers for the delayed processing…

Cebu Pacific advisory: Manila operations during community quarantine period

PR 03/17/2020

Cebu Pacific Advisory March 16, 2020 (as of 4:00 pm) Manila operations during community quarantine period ALL Cebu Pacific DOMESTIC flights to and from Manila remain CANCELLED until April 14 (Tuesday), in line with the Philippine government…

Cebu Pacific Advisory: Manila operations during community quarantine period (Mar 15-Apr 14)

PR 03/16/2020

All Cebu Pacific domestic flights to and from Manila remain cancelled until April 14 (Tuesday), in line with the Philippine government directive for a community quarantine over Metro Manila to contain the spread of the Coronavirus Disease (COVID-19). While Cebu Pacific continue…

Philippine carriers cancel flights to and from Cebu

Morexette Marie B. Erram 03/15/2020

CEBU CITY, Philippines — The country’s three carriers announced that they had cancelled flights to and from Cebu following the decision of the local government here to ban entry of inbound passengers. Read more: Cebu to ban…

Cebu Pacific guarantees safety in air travel amid coronavirus threat

Rhobie A. Ruaya 03/13/2020

Cebu Pacific, the largest carrier in the Philippine air transportation industry that offers low-cost services, announces its precautionary procedures that will allow its operations to run normally and let passengers feel secured and safe. As a result…

CebPac discloses flight nos. of plane boarded by n-CoV-positive Sino couple; pilots, cabin crew under quarantine

Morexette Marie B. Erram 02/02/2020

CEBU CITY, Philippines — Cebu Pacific has placed on quarantine the cabin crew and pilots of the flights boarded by the Chinese couple who tested positive for the 2019 novel coronavirus (2019 -nCoV). This developed after health…

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