How to report an overcharging taxi driver
LTFRB 7 head Reynaldo Elnar Chief places a sticker notice on the P10 flag down rollback on the dashboard of a taxi at SM City‘s parking lot. Will passengers assert their right now?
(CDN PHOTO/LITO TECSON)
1. Note the taxi’s body number or plate number
2. Call the hotline of LTFRB-7: 1342 (for calls only) VIBER/Text Hotline Nos. 0917-550-1342 (Globe & TM subscribers) and 0998-550-1342 (Smart, TnT & Sun subscribers)
3. Or visit the complaints desk of the LTFRB office at 103 General Echavez St, Cebu City.
4. LTFRB will call the taxi operator and driver to ask their side.
5. If the offense is admitted, an Inspection Report Summons (IRS) will be issued for ”overcharging and fines will be imposed on the driver and operator.
6. If the driver denies the charge, LTFRB will inform the complainant and set a hearing for all parties.
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