Through the years, Business Process Outsourcing (BPO) has gone a long way in helping businesses ramp up their sales, be more productive in their business operations, and even cut back on their overhead costs. Various small to big enterprises have attained success while some are already on their way to a smooth business with the aid of the BPO industry which portrays its role by offering a wide range of assistance and services that cater to the organizational needs of the clientele.
Responding to the strong demand for reliable BPO partners that offer affordable yet quality services is InFocus Philippines.
InFocus Philippines specializes on offering smartsourcing and multimedia solutions for real estate industry players across the globe. It is their primary goal to help businesses grow by providing them a pool of competent manpower adept at the products and business procedures of their clients.
At the helm of the young yet aggressive company as the chief of operations is Bruce Cortes Bollozos. As the head honcho of InFocus who oversees the overall operations of the company and, therefore, knows its thrust, Bollozos stresed out that InFocus is not the typical BPO contact center that provides the traditional outsourcing packages to the clientele. “We at InFocus reinvent the typical outsourcing that most BPOs offer. In an effort to provide the best services to our clients that will help their businesses grow, we offer them smartsourcing solutions. Here, we create a new and unique business process either in the form of mobile or web applications that will aid our clients in achieving their business objectives,” Bollozos said. He cited creating a business process for the sales and marketing component of their real estate clients in Australia as an example.
Aside from the wide array of services that they offer, one of InFocus’ strengths is its talented and skilled manpower composed of their management, business development, Finance, and IT teams as well as their agents. InFocus puts premium on further enhancing the skill set and abilities of its employees to maintain the best services they offer to their clients. “We are more concerned on developing the skills of our manpower. Also, we are following a very flat organizational structure which means everyone is of equal footing and everyone has a say in every decision-making that the company will have to go through,” Bollozos said.
In two to three years, Bollozos foresees InFocus Philippines to be on the same level with the giant BPOs in Cebu, offering a more diverse range of services to various industries other than the real estate.
To know more about InFocus Philippines, visit www.infocusvos.com. InFocus Philippines is now hiring customer service representatives. For interested applicants, you may send your application to [email protected]. InFocus Philippines is at the fifth floor of Crown 7 IT Buidling, Juan Luna Avenue, Mabolo, Cebu City.
