DOLE-7: Inspection of BPO office still ongoing

Morexette Marie B. Erram 04/03/2020

CEBU CITY, Philippines — The Department of Labor and Employment in Central Visayas (DOLE -7) is now conducting an inspection and assessment in a business process outsourcing (BPO) firm based in Cebu City.  Salome Siaton, director of…

Sa-a: Alleged ‘subhuman’ treatment of BPO workers, an isolated case

Delta Dyrecka Letigio 04/03/2020

CEBU CITY, Philippines — The Cebu City Information Technology-Business Process Management Organization (IT-BPMO) said the incident of alleged “subhuman treatment” of workers of a BPO company in Cebu City is an isolated case.  “I would like to…

Alleged ‘subhuman conditions’ in BPO to be checked

Delta Dyrecka Letigio, Morexette Marie Erram 04/03/2020

CEBU CITY, Philippines — Government officials in Cebu are now checking reports alleging that workers of a business process outsourcing (BPO) company operating in Cebu City have endured poor living conditions — a story that has reached…

BREAKING: Cebu City closes its borders

Delta Dyrecka Letigio 03/28/2020

CEBU CITY, Philippines — The Cebu City government closed its borders starting at noontime today, March 28, 2020. Mayor Edgardo Labella led the closure of a portion of the Cebu South Coastal Road that serves as the…

Call Center Training Hub in Lapu-Lapu inaugurated 

Futch Anthony Inso 02/12/2020

Lapu-Lapu City, Cebu—The Lapu-Lapu City government inaugurated its Call Center Training Hub situated at the Hoops Dome in barangay Gun-ob here on Wednesday morning, February 12, 2020. Lapu-Lapu City Mayor Junard “Ahong” Chan led the inauguration together…

Tech Mahindra targets 1,500 additional workers in Cebu in 2020

Irene R. Sino Cruz 12/18/2019

CEBU CITY—Tech Mahindra is projected to increase its workforce in Cebu next year. Anand Achuthan, Tech Mahindra Philippines country head, made the announcement during the ribbon cutting ceremony of their 4th site in Cebu held Tuesday, December…

Accenture launches accessibility solutions for PWDs in Cebu, Manila

Irene R. Sino Cruz 12/11/2019

CEBU CITY—Business process outsourcing (BPO) firm Accenture on Tuesday, December 10, 2019, held the simultaneous launching of its suite for accessibility solutions for persons with disabilities (PWDs) in their Cebu and Manila facilities. Accenture set up a…

1 dead, 6 injured in Busay, Cebu City road mishap 

Alven Marie A. Timtim, Paul Lauro 11/19/2019

(Updated) CEBU CITY, Philippines—One person died while six others were injured in a vehicular accident along the Transcentral Highway in Barangay Busay here past 2 a.m. on Tuesday, November 19, 2019. Police Staff Sergeant Ador Bacalso of…

Accenture’s men, Lear’s lady booters top Aboitiz Cup’s BPO football tourney standings

Mars G. Alison 08/04/2019

CEBU CITY, Philippines — Accenture and Lear tightened their hold of the top spot in their respective divisions after winning their matches Sunday, August 4, 2019, at the 21st Aboitiz Football Cup at the Cebu City Sports…

Cebu Inter-BPO Sports League’s competitions begin in August

Mars G. Alison 07/28/2019

CEBU CITY, Philippines — With three new events this year, the Cebu Inter-BPO Volleyball League has changed its name to the Cebu Inter-BPO Sports League. Giovanni Devero, the chairperson of the league, said that aside from volleyball,…

Street cleaner’s good deed goes viral

Immae Lachica 06/22/2019

    Cebu City, Philippines—  A netizen’s appreciation to the good Samaritan who returned her wallet goes viral. Christine Janelle Kho, 23, a senior manager at a BPO company dropped her wallet along Ayala Business Park when…

Around 800K BPO employees may lose jobs by 2024 due to automation

Irene R. Sino Cruz 06/13/2019

CEBU CITY, Philippines — Unless business process outsourcing (BPO) workers learn new skills or upgrade their skills, around 800,000 could lose their jobs in the next three to five years. Christopher Monterola, professor of Asian Institute of…

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